Boost Customer and Brand Loyalty with Mobile Apps
Nowadays, most customers want immediate access to information. They often choose to find what they need from their smartphones and tablet devices – from locating the cheapest store to finding the nearest local restaurant.
As a business owner, it is vital to the survival of your business that you maintain an engaging mobile presence. You can do this easily with a mobile app. A mobile app is something that makes your business available around the clock – even on weekends and holidays. It gives customers on-the-go access to your products, services, events and reward programs, etc.
And of course, it is one of the cheapest and most effective ways to boost customer loyalty.
Mobile apps make your customers see that they can engage with your business anytime they want. It gives them an interactive and interesting experience by browsing your offers, making a payment, creating a wish list, rewarding them for their loyalty, etc.
Importance of Mobile Apps
1. Reward customer loyalty easily
Customers want to know that they are appreciated. For example, an app like LoyalBlocks lets you identify a loyal customer quickly. You can instantly send them a customized reward as soon as they walk into your store. Those rewards let the customers see that you appreciate their loyalty. Do this for them, and they won’t need to seek better service from your competition.
2. Keep customers updated
People are always looking for the best deals and cost-effective offerings. By using an app, you can keep your customers updated on your sale events, special deals, promos and discounts. This is definitely something that they will appreciate, since they don’t have to spend time researching online or waste their time going and checking out every store.
3. Get customer feedback easily
Mobile apps do not only give your customers a personal and friendly experience, they also allow you to acquire useful personal data – such as shopping habits and average purchases. You can then utilize this information to service their needs even more effectively. It lets you improve the way you engage with your customers and provide better quality service.
Use the Right App
Ready to get started on your mobile apps? Here are 5 tips to ensure that your apps can really boost customer loyalty:
1. Make your App Super-Simple
Keep your app design and functionality as simple and as user-friendly as possible. If you want customers to engage with your business, you must make it easy for them to do so.
Most customers will give an app about 30 seconds of their time before making a decision about it. If they see that it’s useless, they won’t think twice of deleting it. Also, think about your target age group, who would be using the app, novice mobile users tend to get irritated when they see something complex.
2. Provide Plenty of Value
With the number of apps available, you need to offer something unique to your customers. Make sure that your app doesn’t just clog up their device’s memory.
Put yourself in your customer’s shoes to help you see if your app is useful enough. Does your app make your customer’s lives easier, or meet their needs?
Find out if your app is worth downloading. What can you do to raise your customer’s interest, so they continue to use your app?
Also make sure that your app provides social engagement (Facebook, G+, etc.).
3. Should Be Compatible
Not all your customers own an iPhone. So it is important that you have full-market coverage by making sure your app is compatible with the most popular Smartphones and tablets. It should be compatible with Windows and Android devices. It should be available in the App Store and Google play, as a minimum.
4. Leverage Existing Loyalty Programs
Satisfied customers tend to come back and become regulars. These loyal customers definitely give your sales a welcomed boost.
Ensure that your app will help retain current customers and potentially attract new ones. So it is better to combine your apps functionality with your loyalty program. Two great apps that offer this are Belly and LoyaltyBlocks.
You can also try using SpotOn. This app lets you track customers who “check-in” at your physical store, and you can also see their spending patterns. Through this, you can offer them reward points for “checking-in”, sharing your business with their social page, etc.
5. Listen, Learn and Prosper
You can understand your customers and fulfill their needs by listening to them. If you meet their needs, they become loyal customers. Use your app as a platform to get to know your customers more – their activities, feedback, etc. Your app can increase your engagement with them, which in turn helps establish that much needed trust with them.
Looking for ways to make sure that your mobile apps help boost customer loyalty? Let Pamela Finnesand, The Business Maximizer, assist you. Start by watching our business-altering video titled “The 3 Biggest Lead Generation Mistakes Small Businesses Make… And How To Overcome Them All.” We’ll reveal the strategies you can immediately employ that will enable you to out-think, out-market and out-sell your competition. http://maximizeracademy.com/
Quality content is the main to be a focus for the users to pay a quick visit the website,
that’s what this site is providing.
Have you ever considered creating an e-book or guest authoring on other websites?
I have a blog based on the same information you discuss and would love to have you share some stories/information. I know my readers would value your work.
If you are even remotely interested, feel
free to send me an e mail.
Hey! I just wanted to ask if you ever have any problems with hackers?
My last blog (wordpress) was hacked and I ended up losing several weeks of hard work
due to no backup. Do you have any solutions to prevent hackers?
Thanks for finally talking about >Boost Customer
and Brand Loyalty with Mobile Apps | The Business Maximizer <Loved it!
Thanks for your personal marvelous posting! I definitely
enjoyed reading it, you could be a great author. I will always bookmark your blog and definitely will come back very soon. I want to encourage
continue your great writing, have a nice afternoon!
I want to to thank you for this good read!! I certainly loved every bit of it.
I’ve got you saved as a favorite to check out new things you post…
I absolutely love your blog and find a lot
of your post’s to be just what I’m looking for.
Do you offer guest writers to write content available for you?
I wouldn’t mind producing a post or elaborating on some of the subjects you
write in relation to here. Again, awesome blog!
Magnificent beat ! I wish to apprentice while you
amend your website, how can i subscribe for a weblog
website? The account helped me a applicable deal. I were a little bit acquainted of this your broadcast provided vibrant transparent concept
May I just say what a comfort to discover somebody who
genuinely understands what they are discussing on the internet.
You certainly realize how to bring a problem to light and make it important.
More and more people must read this and understand this side of your story.
I can’t believe you are not more popular given that you certainly have the gift.
I really like reading through a post that will make
people think. Also, many thanks for allowing for me to comment!
Recep Ercan Keski, rapist and cheater.
561543 857339Its not that I want to duplicate your internet site, but I actually like the style. Could you tell me which design are you using? Or was it custom produced? 325350
218105 349486Hello there, I discovered your blog by way of Google at exactly the same time as looking for a comparable subject, your website got here up, it seems to be excellent. Ive bookmarked it in my google bookmarks. 943799
13074 408411I enjoy your writing type, do keep on writing! Ill be back! 466126
676699 84287Maintain all the articles coming. I love reading through your items. Cheers. 348714
349876 502298Normally I do not read write-up on blogs, but I wish to say that this write-up quite forced me to try and do so! Your writing style has been surprised me. Thanks, quite good write-up. 982778
400954 627603You should join in a contest 1st of the greatest blogs on the internet. I will recommend this internet site! 628970
76829 846519The electronic cigarette uses a battery and a small heating factor the vaporize the e-liquid. This vapor can then be inhaled and exhaled 227113
829798 712339I agree with most of your points, but some need to be discussed further, I will hold a small speak with my partners and maybe I will appear for you some suggestion soon. 778509
108440 863567Woh I like your posts , saved to fav! . 36119
58535 876648Perfectly indited content material , thanks for selective data . 775247
179350 202932Watch the strategies presented continue reading to discover and just listen how to carry out this amazing like you organize your company at the moment. educational 93867
373078 4179How much of an exciting piece of writing, continue creating companion 550637
623595 841416Normally I try and get my mix of Vitamin E from pills. Whilst Id actually like to via a great meal program it can be rather hard to at times. 204367
279251 744092Wonderful post man, maintain the nice work, just shared this with the friendz 884779
406660 486325Wow! Thank you! I always wanted to write on my internet site something like that. Can I incorporate a portion of your post to my internet site? 422255
339789 365990Sweet web site, super pattern , real clean and utilize genial . 183998
49412 817619Excellent read, I just passed this onto a colleague who was performing slightly research on that. And he really bought me lunch because I identified it for him smile So let me rephrase that. 913724
416985 250869I adore your wp web template, wherever would you obtain it via? 269808
601385 366384There some fascinating points in time in this post but I dont know if I see these center to heart. There may be some validity but Ill take hold opinion until I explore it further. Outstanding article , thanks and then we want a whole lot far more! Put into FeedBurner too 738609
477136 920197This web site can be a walk-through its the info you wanted concerning this and didnt know who to ask. Glimpse here, and youll undoubtedly discover it. 569595
61626 750248I like the valuable details you give within your articles. Ill bookmark your weblog and check once more here frequently. Im quite certain Ill learn lots of new stuff correct here! Greatest of luck for the next! 327604
11215 97455I surely didnt recognize that. Learnt a thing new today! Thanks for that. 149295
658116 64198Awesome article , Im going to spend a lot more time researching this subject 22502
854404 986662I likewise believe thus, perfectly pent post! . 450494
324016 338492articulo agregado a favoritos, lo imprimir cuando llegue a la oficina. 916227