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Empower Your Customer Service through Online Live Chat

Posted in Customer Service | 11,909 comments

customer, online chatHow often have you made the decision to discontinue making a purchase because you are having a hard time with the website? How often have your missed booking a reservation because you could not receive a fast answer to your inquiry?
When sending emails, the norm has generally been for the consumer to wait approximately 24 […]

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Inspirational Message of the Week

Posted in Personal Development | 1,329 comments

I have the drive, discipline and desire to be my own boss.

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Business Blogging Tips for Success

Posted in Business Tools & Resources, Marketing | 875 comments

Business Blogging TipsBlogging matters. Every entrepreneur and small business owner wants to have a really successful business blog. When you blog effectively, you’ll bring value to your customers. You increase their level of trust in your business and you get to establish engagement. This is a cost-effective way to help support your small business.
But there are mistakes that can lead to poor business blogging, which can create a negative impact […]

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Success Quote of the Week

Posted in Personal Development | 326 comments

I am not judged by the number of times I fail, but the number of times I succeed, and the number of times I succeed is a direct proportion to the number of times I fail and keep trying. – Tom Hopkins

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Benefits of Customer Satisfaction Survey

Posted in Business Tools & Resources, Customer Service | 2,103 comments

Customer Satisfaction SurveyIn today’s competitive business environment, quality service is one key that can work to make your business successful. Good marketing brings new customers, but what keeps them is exceptional customer service. To provide great service, you have to find out what customers want and what is important to them, as well as what you need to improve […]

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Inspirational Message of the Week

Posted in Personal Development | 56 comments

I am in the flow of divine order.  Nature reminds me that there is a season for everything. Bright red or yellow apples began as a compact bud of potential, unfolded into a beautiful springtime blossom, and then matured into a luscious and nutritious fruit ready for harvest. Each stage of the apple’s development was orderly and essential for fulfillment. Order is also active in my life. I am inspired with ideas that follow an orderly path toward fulfillment. I […]

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10 Sales Skills Every Entrepreneur Must Master

Posted in Marketing | 2,982 comments

Sales SkillsAs a business owner and entrepreneur, you wear several hats. You act as the CEO of marketing, sales, customer service, administration and finance. But the most important hat that you always need to wear is sales.
Selling is an important skill – and it’s not just for every seasoned salesman. It is an essential skill that business […]

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Success Quote of the Week

Posted in Personal Development | 577 comments

You miss 100% of the shots you don’t take. – Wayne Gretzky

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Get your Business Goals Back on Track

Posted in Goal Setting | 52 comments

Business GoalsThe year is almost over. It’s time to review your business goals.
Do you remember all the short and long term business goals you’ve set at the start of this year? How did you do? Are you still on track with those goals? Looking ahead, are there new goals you need to achieve in the next quarter […]

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Inspirational Message of the Week

Posted in Personal Development | 663 comments

God gently guides me to freedom and new opportunities.   Every door serves a dual purpose – as an exit from one place and as an entrance to another.   If I need healing from a bad business experience or some other negative experience, I remember that God will guide me to freedom. As I move away from bad experiences, I am also moving toward a future of new opportunities.   God does not force me to change. Rather, I’m gently guided to […]

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