Blog
Dealing with Difficult Customers
When you’re running a business, you come across all types of difficult customers. Sometimes they’re upset about the quality of the product or service they’ve received. Other times they’re looking for a way to get something for nothing, and want to take full advantage of any kindness you might be willing to share. If you’re providing a legitimate, quality product or service, most customers are as pleasant […]
How to Build a Strong Business through Good Follow Up
Most businesses invest a lot of time and effort into bringing in prospective customers, winning their confidence, and closing the sale. However, many businesses neglect a vital opportunity to establish a long-term, profitable relationship with satisfied customers through after-sales follow up.
Keeping existing customers happy is even more crucial than attracting new customers, because it’s more cost effective to nurture an existing relationship that to […]
Inspirational Message of the Week
It is time for me be to be open to new opportunities. I have everything within me to take this new step. ~ Louise Hay
read more4 Strategies for Keeping Your Business Flexible
Smart start-ups are able to adapt and change direction quickly. Flexibility is essential to running a successful small business. The smart business owner must be able to adapt to economic fluctuations and shifts in his or her particular industry. Without changing your original business vision, there are a number of ways that you can keep your business flexible and adjust to changes within and outside of your company.
Branching […]
Success Tip: Taking Strategic Action
Small businesses face constant change due to:
New competition in the market
Changing tastes and preferences of the customer
Technological innovation
Rising cost of doing business
Successful small businesses stay focused on the following during tough times:
S.M.A.R.T long and short term goals
Developing new business strategies to stay current & efficient
Success Quote of the Week
Approach the start of each day with something in mind and end the day with one word…DONE.
read moreAre You Ready To Maximize Your Business Potential – NOW?
The Business Maximizer has spent the last two decades gaining hands-on experience in small business. We also know how to effectively manage multi-million dollar companies. We are masters at leveraging time and resources – a skill that can help you take your business to new heights. Explore how Pamela Finnesand, The Business Maximizer can assist you by scheduling your complimentary Business Breakthrough Strategy Session today.
read moreDifferentiate your Business with Customer Service Done Right
Are you someone who places great importance on customer service? Do you expect to receive top-notch customer care? In addition to being an entrepreneur, you are also a customer of many other businesses such as Internet hosting providers, hairdressers, auto repair shops, restaurants, and retail outlets. Many of the salespeople and customer care representatives you’ve encountered have likely been helpful and friendly, but you’ve probably also […]
Your Small Business Press Kit
Your press kit, or small business information package, consists of the printed materials that you distribute to potential clients to let them know who you are, where you are, how to contact you, what you do, how to buy, and why to buy from you instead of your competition. So what should you put in your information package? Basically, anything that promotes your company should be […]
Inspirational Message of the Week
I bless myself and others through my work. Through my work, creative activity and successful achievement, I am a channel through which the tireless energy of the infinite finds expression. Whether I work in an office, factory, shop, home or elsewhere, God’s Spirit works through me. With every task, I am providing an outlet for the creative ability of the indwelling Spirit. Should I ever be distressed or overwhelmed by my occupation or activities, I stop and breathe into the […]
read more