Success Quote of the Week
Some men give up their designs when they have almost reached their goal, while others obtain a victory by exerting, at the last moment, more vigorous efforts than ever before. ~ Herodotus
read moreHow much time do you spend thinking about ‘Internal Customer Service’?
A new employee’s first few weeks on the job set the tone for his or her continuing performance, and in turn, the service they provide to your customers. Proper orientation can mean the difference between success and failure, both for the employee, and for your bottom line. Below are 15 suggestions that will help you make sure that new employees get started on the right track. 1. Have an induction policy for welcoming and training new employees. Don’t just leave it to whoever is available. Human resources should cover company policies...
read moreHow to create an Identity Package for your Small Business
If you’re like many small business owners, you might be wondering just what an identity package is, and if you already know what it is, you might be wondering why your small business needs one. After all, you’re just a small business, not one of those big corporations. What’s in it for you? Just as the name implies, a corporate identity package identifies your company to potential clients, suppliers, and the general public. It includes your business name, logo, your tagline or company slogan, and associated printed material (business...
read moreInspirational Message of the Week
No matter how difficult a problem may appear, I do not become discouraged. I am confident and persistent. I know I do not work alone. All things are possible with God, and the spirit. ~ Daily Word
read moreMission, Vision & Strategy: Three Keys to Success
Business is based on three important things: a mission, strategic intent, and vision. Your mission is the guiding principle that defines the nature of the business and its intentions for the future. Having a vision means that you are looking ahead to the future of the company and making decisions in the present that will encourage the successful achievement of your long-term goals. To follow your vision you need to have a vision statement or a picture of your company in the future. Your vision statement should be representative of your goals...
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