Success Quote of the Week
The only difference between dreams and achievements is hard work. ~ Mayor Chris Bollwage
read moreHow to Make Unhappy Customers Your Biggest Fans
As business owners and entrepreneurs we aim to keep our customers happy and satisfied. However, it’s tough to please everyone, all of the time. No matter how great your product and service is, you will likely run into a customer service snag at some point. This is an inevitable part of doing business. When you have an unhappy customer on your hands it doesn’t matter who is at fault, what matters is how you handle the situation. A negative comment isn’t the end of your business. Think of it as a challenge to turn an unhappy customer...
read moreHow to use Twitter for your small Business
Twitter is one of the easiest social media tools to use and is an extremely important tool for your small business. Twitter is the second most popular social media platform – it has a huge audience, do not ignore its social reach. According to a 2013 study by GlobalWebIndex Twitter is used by 21% of the global internet population on a monthly basis. It is the fastest growing social platform, with 485 million registered accounts. This micro-blogging site allows you to share tweets up to 140 characters, and because ‘Tweets’ are brief...
read moreSuccess Quote of the Week
The day I stop giving is the day I stop receiving. The day I stop learning is the day I stop growing.
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