Answering Service: Essential Service
An answering service functions as an effective communication tool between your business and your customers. If you are a small business owner, this linking service fills the gap during meetings or absences, throughout the business day or extended hours. Answering services, for many small business owners, can be a virtual Godsend.
Business accessibility is paramount and demanded by customers and stakeholders. Every time you are not able to answer the phone, you risk losing business. With an answering service, you don’t worry about missing important calls. Do you have a ‘back-up’ service in place?
Compare a day with an answering service to a day without one in place. You are taking a much needed day off and your secretary calls in sick. Your staff is out in the field doing whatever it is they do and your phone is M.I.A. Your biggest client needs a fire put out and needs it taken care of immediately. If you didn’t have an answering service, what could result from that unanswered phone call? How would your customers feel if the phone rang on and on?
Imagine, instead of cancelling your much needed day off to address the problem, your answering service had handled the call and notified you of the client’s needs. You returned your client’s call quickly and took the steps to resolve the fire. With an answering service, you can enjoy your day off with the peace of mind knowing that if anything comes up, you’ll be notified by your reliable answering service. You’ll rest knowing your customers are greeted and served professionally.
If you don’t currently have an answering service in your bag of tricks, maybe it’s time to investigate the benefits of one. The service, surprisingly, is relatively inexpensive. Consider how much money an answering service can either make you by routing important calls to you from prospective new customers or save you by letting you know when your loyal customers need something pronto.
Grow your business without interruption – during meetings, absences and outings – knowing that your answering service will identify and forward your important incoming calls. Get an answering service today! Schedule a complimentary Business Breakthrough Strategy Session with Pamela Finnesand, The Business Maximizer, today – we can help!
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