Strengthen Internal Communication Within Your Business
Internal communication has a great impact on the success and productivity of your business. Today, communication can be streamlined and it is easily accessible anywhere.
Regardless of your company’s size, your employees need to remain up to speed. For this reason, improving your company’s internal communication is as important as increasing your revenue.
How can you move forward?
Reduce internal email
Companies use email to distribute everything – from new policies, updated working hours, social events, and a lot more. However, email is not the best tool to facilitate deep and productive conversations. Because it is often overused email leads to an overload of information that leads to ineffectiveness.
Internal communication can be improved by relying less on emails, for example by talking face to face. A personal touch can bring wonders in most situations, even in fast-paced working environments.
Publish company newsletter
Keep everyone informed on company news, events, updates and future plans. Use your newsletter as an outlet to highlight updates from each department or area. This will increase everyone’s awareness and understanding of the company’s work and dynamics. You can encourage employees to contribute content as well – anything from achievements to in-house news: remember to keep it light, fresh and interesting.
Start an open-door policy
Be approachable. If you’re not in a meeting or not too busy, keep your office door open. This way, your team will know that they can talk to you and you can accommodate them. It helps employees realize that their thoughts and opinions matter. This also creates empowerment and encourages two-way feedback.
Enable company-wide conversations
Communication is not just between team members, but also between managers and employees. Empower everyone to communicate, share ideas and ask questions across all departments and levels. This strengthens connections and encourages transfer of knowledge. Additionally, it’s good to make information easily available, especially for new employees.
Set up a company culture that encourages open-dialogues. Welcome ideas and allow employees to be involved in discussions.
Use online tools
There are online project management tools that will help the team collaborate and communicate seamlessly. For instance, you can use Dropbox to share files with co-workers and manage everything from one single dashboard. . If your business operates in several locations, you can use user-friendly chat tools such as Yammer and Hipchat to manage all chat communication. Not only will employees feel more comfortable sharing ideas, it can also increases productivity.
Meet outside the office
Create opportunities for everyone to get out of the office once in a while. It can be a simple lunch, a celebration party or a happy hour after work. Better yet, hold company-wide sports leagues, team building activities or sponsor charity events to get people involved. This removes the “barriers” that exist between the office walls while fostering teamwork and camaraderie, giving employees something to look forward to.
Improving internal communication in your business allows you to create an environment where employees feel comfortable in communicating their ideas, leading to a better company culture.
What’s the best way to streamline your internal communication?
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